r7store Platform Account Terms

When you create an account on r7store, you agree to our terms and conditions. These terms govern how you use our platform, deposit and withdraw funds, claim promotions, and interact with our customer support team. By accessing r7store, you confirm that you are of legal age in your jurisdiction and that your use complies with local law.

Our platform operates only in jurisdictions where online wagering is permitted by law. We do not offer our services in jurisdictions where online wagering is prohibited. You are responsible for verifying that access to r7store complies with your own jurisdiction's regulations. We reserve the right to suspend or close your account if we detect activity that violates these terms or applicable law.

This page outlines your obligations as an r7store user, our policies on deposits and withdrawals, promotion eligibility, dispute resolution, and jurisdiction notice.

Account Creation and User Eligibility on r7store

When you join r7store, you create a user account by providing your email address, password, full name, date of birth, and phone number. We verify this information against our records. You must be of legal age to gamble in your jurisdiction — typically 18 or older, though this varies by location.

You are responsible for keeping your login credentials confidential. We are not liable for unauthorized access if you share your password or leave your device unattended. If you suspect unauthorized access, contact our support team immediately. We can help you reset your password and review your account activity.

Each person may hold only one r7store account. Creating multiple accounts to claim multiple welcome offers is prohibited and may result in account suspension or closure. We reserve the right to link accounts and consolidate balances if we detect fraudulent multi-accounting.

Deposits, Withdrawals, and Payment Methods

We accept deposits through trusted Indonesia-region payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, e-wallet. Each payment method has its own minimum deposit and processing time.

Deposits are processed immediately once the payment provider confirms the transaction. Your balance updates in real time. You can then place stakes on our games, claim promotions, or hold your balance for later use.

Withdrawals are processed to the same payment method you used for your original deposit. Before any withdrawal is approved, your account must pass identity verification. We require a valid government-issued ID and proof of address. Once verified, withdrawals are processed during standard business hours. E-wallet withdrawals typically complete within hours; bank transfers may take 1–2 business days depending on your bank.

Our r7store Promotion Terms and Eligibility

We offer several types of promotions: welcome offers for new members, weekly cashback based on loyalty tier, referral bonuses, and seasonal reload promotions. Each promotion has specific eligibility criteria and terms.

Weekly cashback is calculated on your net loss (total stakes minus total winnings) during each week (Monday–Sunday) and credited automatically every Monday. Your loyalty tier determines your cashback percentage. Cashback credit is subject to a single playthrough before withdrawal. Once you wager the cashback credit once, it becomes withdrawable.

Referral bonuses are credited when a friend signs up using your referral link and makes their first deposit. Both you and your friend receive bonus credit. Referral bonuses are subject to the same wagering requirements as other promotional credits.

Wagering Requirements and Promotion Conditions

Promotional credits expire if not used within the specified timeframe — typically 7 to 14 days depending on the promotion. Expired credits are forfeited automatically. We display expiration dates in your account before you claim.

Some promotions have maximum-cashout limits. This means even if you win more than the maximum, you can only withdraw up to the stated limit. Maximum limits are shown in the promotion details.

Bonus credits cannot be combined with other ongoing promotions unless explicitly stated. You cannot claim multiple welcome offers. Abuse of promotion terms — including rapid deposit and withdrawal cycling specifically to claim bonuses without genuine play — may result in account suspension.

Account Suspension and Closure

We at r7store reserve the right to suspend or close your account if we detect activity that violates these terms or applicable law. Violations include: multi-accounting, sharing credentials, money laundering, fraud, bonus abuse, or use of unauthorized third-party tools or scripts.

If we close your account due to violation, your balance may be forfeited. If we close your account for other reasons (e.g., your request or inactivity), we process your balance to your registered payment method within a reasonable timeframe, subject to verification requirements.

You can request account closure at any time by contacting our support team. We will deactivate your account and process any remaining balance to your payment method, subject to standard verification and business-hour windows.

Dispute Resolution and Support

If you have a dispute regarding your account balance, a promotion claim, a withdrawal delay, or any other issue on r7store, contact our English-language support team. We investigate disputes and respond within reasonable timeframes during business hours.

Our support channels are email ([email protected]) with a 24-hour response window, and live chat during standard business hours. We ask that you provide your account email, a description of the issue, and any relevant transaction IDs or promotion details.

If you believe a transaction on your account was unauthorized, notify us immediately. We can freeze your account pending investigation and review transaction logs. We do not refund stakes placed intentionally; however, if we confirm unauthorized access, we may reverse fraudulent transactions.

Jurisdiction Notice and Legal Compliance

r7store services are available only in jurisdictions where online wagering is lawful. We do not offer our services in jurisdictions where online wagering is prohibited. By using r7store, you confirm that access and use comply with your own jurisdiction's law.

We comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. We may require additional documentation to verify your identity, source of funds, or account activity. Failure to provide requested documentation may result in account suspension or closure.

We monitor all deposits and withdrawals for suspicious activity. If we detect transactions that appear to violate AML regulations or our terms, we report the matter to relevant authorities and may freeze your account pending investigation.

Changes to These Terms

We reserve the right to update these terms at any time. Material changes will be announced via email or notification in your account. Your continued use of r7store after a change constitutes acceptance of the updated terms. If you do not agree with a change, you may request account closure and withdrawal of your balance.

Final Acknowledgment

By creating and maintaining an account on r7store, you acknowledge that you have read and understood these terms and conditions. You accept them in full. You confirm that your use of r7store complies with your jurisdiction's law. You understand that we operate only in jurisdictions where online wagering is lawful, and you are responsible for verifying your jurisdiction permits access.

If you have questions about these terms, contact our English-language support team. We are available during standard business hours via email, live chat, or phone. For account issues in Jakarta, Surabaya, Bandung, Medan, or Semarang, our support team can assist via any of these channels.