r7store Privacy Policy

This page describes what we collect when you use r7store and how we keep that data protected. We at r7store collect personal information only to operate our platform, process your account, handle deposits and withdrawals, and comply with legal obligations. We do not sell your data to third parties or use it for marketing without your consent.

Our privacy practices follow standard data-protection principles. Your email, phone number, identity documents, and payment information are encrypted and stored securely. We share data only with payment processors, identity-verification partners, and legal authorities when required by law.

This policy applies to all users of r7store, whether you access our platform via website or mobile app. If you have questions about how we handle your data, contact our support team in English.

What Data We Collect on r7store

We collect information in three categories: account data, transaction data, and device data.

Account data: When you create an r7store account, we collect your full name, email address, phone number, date of birth, and password. During identity verification, we collect a government-issued ID (national ID, passport, or driver's license) and proof of address. We store these documents encrypted and use them only for verification and compliance purposes.

Device data: We collect information about the device you use to access r7store — your IP address, browser type, operating system, and app version. This helps us detect suspicious login attempts, prevent fraud, and optimize our platform for different devices.

How We Use Your Data on r7store

We use your data for the following purposes:

• Account management: We use your name, email, and phone to create and manage your r7store account, send you login links, and help you recover your password.
• Payment processing: We share your payment information with our payment processors to complete deposits and withdrawals. Payment data is encrypted end-to-end.
• Identity verification: We use your ID and proof of address to verify your identity before allowing withdrawals. This is a legal requirement to prevent fraud and money laundering.
• Fraud detection: We analyze your login patterns, device information, and transaction history to detect suspicious activity. If we suspect fraud, we may freeze your account pending investigation.
• Legal compliance: We retain transaction records and account data to comply with anti-money-laundering laws, tax regulations, and law-enforcement requests.
• Customer support: We use your account data to help you with questions about your balance, promotions, withdrawals, or technical issues.

Third Parties and Data Processors

We share your data with trusted third parties only when necessary to operate r7store:

• Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and our bank partners (online payment, e-wallet, mobile banking, local payment) receive your payment information to process deposits and withdrawals.
• Identity-verification partners: We use third-party services to verify your government ID and proof of address. These partners receive your documents encrypted and use them only for verification.
• Hosting providers: Our servers may sit outside your jurisdiction. Data is encrypted in transit and at rest.
• Legal authorities: We may disclose your data to law enforcement, tax authorities, or regulators if required by law or court order.

We do not sell your data to marketing companies, data brokers, or advertisers. We do not share your data with other gaming platforms or third-party services without your explicit consent.

Your Rights and Data Access

You have the right to access, correct, and delete your personal data on r7store. To exercise these rights:

• Email our support team at [email protected] with your request.
• Specify what data you want to access, correct, or delete.
• We will respond within 30 days with your data or confirmation of deletion.
• If you request deletion, we will remove your data except where required by law (e.g., transaction records for tax compliance).

You can also update your account information directly in your r7store account settings — email, phone number, and password can be changed at any time.

Data Retention and Account Closure

We retain your account data as long as your r7store account is active. If you close your account, we delete personal data (name, email, phone, ID documents) within 30 days, except where we are required by law to retain it. Transaction records are kept for seven years to comply with tax and anti-money-laundering regulations.

If your account is inactive for two years, we may delete your account data. We will send you a warning email before deletion. You can reactivate your account by logging in at any time.

Security and Encryption

We at r7store use industry-standard encryption to protect your data. All communication between your device and our servers is encrypted using TLS (Transport Layer Security). Your password is hashed and never stored in plain text. Payment information is encrypted and tokenized — we do not store full credit card or bank account numbers.

We conduct regular security audits and penetration testing to identify vulnerabilities. If we discover a data breach, we will notify affected users within 72 hours and provide guidance on protecting your account.

Cookies and Tracking

We use cookies to store your login session and remember your language preference. These cookies are functional only and expire when you log out or close your browser. We do not use cookies to track your browsing behavior or build advertising profiles.

Third-party services (payment processors, identity-verification partners) may set their own cookies. We do not control their cookies and recommend reviewing their privacy policies.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on r7store. Your continued use of r7store after changes take effect means you accept the updated policy.

Contact Us About Privacy

If you have questions about how we handle your data, want to exercise your rights, or suspect a data breach, contact our support team:

• Email: [email protected]
• Live chat: available during standard business hours on r7store
• Response time: within 30 days for data-access requests

We are committed to protecting your privacy and operating r7store transparently. Your data is essential to our service — we keep it secure, use it only as described in this policy, and respect your rights to access and control it.